Most managers are anxious when faced with discrimination or harassment complaints iPostn the workplace. These complaints can lead to tensions in the office and possibly even legal investigations. Managers might have to deal with various types of workplace discrimination including racial bias, sexual harassment, or discrimination based on age,religion, gender, sexual orientation, or disability. With these types of complaints becoming increasingly common in the workplace, it is important for managers to take the right measures to safeguard against discrimination. Furthermore, should a complaint arise, managers need to know the best ways to handle it. Here are a few tips for effectively dealing with discrimination in the workplace.
Pay Close Attention
Managers have so many things on their plate and preventing discrimination might not be their top priority. However, managers are required by law to protect their employees so it’s important to keep your eyes open and pay attention to the happenings in the workplace. Pay attention to employee behavior and look for any signs of discrimination such as low morale, tensions among team members, and employee conflicts. If you notice something that seems off, make it a point to check on the well-being of your employees.
Establish Clear Rules and Expectations
Clearly established written rules are the first step in preventing discrimination in the workplace. Every business should have an employee handbook with a code of conduct. It should be mandatory that every employee receive and read a copy of the handbook upon hiring. However, it shouldn’t stop there. Employees should be reminded of these rules and expectations periodically in team meetings.
Hold a Training Session
Managers are quick to require training for hard skills, but workplace etiquette should be just as much a priority. It isn’t enough to simply hand out written rules regarding discrimination. Training is a great way to teach your employees how to respect and interact with each other better. It also shows your employees that you are invested in their well-being and creating a safe work environment.
Respond Quickly
If an employees expresses concern about possible workplace discrimination, you must work swiftly to resolve the problem. Allowing it to linger will only add to the employee’s anxiety. Gather the necessary information and have a plan in place for how you will handle these complaints. Speak directly with the affected individuals as well as the person who has been accused and make sure to keep a record of these discussions. Once the situation has been assessed, determine how you are going to proceed and what consequences need to take place.
Create a Clear Anti-discrimination Policy
Make sure employees are well aware of what constitutes discrimination and what disciplinary actions will be taken if a complaint is issued. Be consistent with all employees and follow all legal guidelines for possible wrongdoing.