Be the Manager Your Employees Talk About, in a Good Way

Managers are often heavily focused on their own job and all of their own responsibilities.  While managers undoubtedly have a lot on their plate, it is so important for them to make time to support their employees. Managers who make an effort to help and support their team are more likely to be respected by […]

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A Manager Should Look in the Mirror Every So Often

11Managers have a difficult job. They are entrusted to oversee an entire team or department and they are responsible for making sure each member of the team is working efficiently and effectively. So much of their job is focused on paying attention to their team, but managers also need to remember to stop every now […]

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6 Tips for Handling the Slacker

Every company has one and every manager has had to deal with one at some point.  We are talking about the office slacker. Even if it is just one employee that is not pulling their weight, it can impact productivity, efficiency, customer service, and team morale.  The impact of this slacker is most often felt […]

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The Importance of Setting Long-Term and Short-Term Goals

If we don’t think about it, it’s easy for us to pass through days, weeks, or months without considering where we want to be or what we want to achieve.  Goals give us a sense of purpose and something which to work toward. They help us to stay on track and make the fruits of […]

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Fun and Practical Team Building Exercises

A company’s work culture has a significant impact on employee happiness.  People want to work in a positive atmosphere and they want to work with people they like.  So, it’s in the best interest of the company to invest in team building activities that will bring employees together and help bridge the gaps between departments. […]

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Avoiding Topics or Behaviors that Foster a Negative Work Environment

Employees who work in a positive environment are happier, more effective, more efficient, and more fulfilled in what they do.  Conversely, a negative work environment can lead to higher turnover rates, low staff morale, and less productivity. As a manager, it is up to you to ensure you are cultivating a healthy work environment so […]

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Ways to Improve Customer Service

Customers are the foundation of your business because without them your business would cease to exist.  All you need to do is glance at some statistics to see just how important customer service really is. Your goal should be to make sure every customer has the best possible experience with your company.  All it takes […]

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A List of Qualities That All Great Leaders Share

Many people are given leadership roles but that doesn’t automatically qualify them as a great leader.  The road to leadership is never an easy one and it involves plenty of twists and turns along the way. The ones who make it to the top and become great leaders are those who were able to persevere […]

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Fictional Managers and Bosses that Should (or Should Not) Be Emulated

Fictional Managers and Bosses that Should (or Should Not) Be Emulated While they may have been created for entertainment value, the truth is there are plenty of fictional managers and bosses that have had an impact on our lives in one way or another.  Perhaps their character was so aggravating that they made your blood […]

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The Difference between Strong Management and Overbearing Management

As a manager, it is important to be assertive and determined.  After all you have to be able to set clear goals and make sure your employees reach them. This is the mark of a great manager, right?  While the ability to be decisive and take action is certainly an important characteristic of strong managers, […]

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